Activities

• Billiards

Business Facilities

• Fax/photocopying
• Meeting/banquet facilities
• Business centre

Cleaning Services

• Laundry
• Ironing service
• Dry cleaning
• Daily housekeeping
• Trouser press

Cleanliness & disinfection

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines

Common Areas

• Shared lounge/TV area
• Garden
• Terrace
• Outdoor furniture
• Sun terrace

Entertainment & Family Services

• Babysitting/child services
• Nightclub/DJ
• Evening entertainment
• Casino

Food & Drink

• Wine/champagne
• Kid meals
• Breakfast in the room
• Fruits
• Restaurant
• Coffee house on site
• Room service
• Special diet menus (on request)
• Snack bar
• Bar

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized
• Food can be delivered to guest accommodation
• Breakfast takeaway containers
• Delivered food is securely covered

Front Desk Services

• Invoice provided
• Valet parking
• Tour desk
• Concierge service
• Currency exchange
• ATM/cash machine on site
• Express check-in/check-out
• Luggage storage
• 24-hour front desk
• Lockers

General

• Parking
• Parking on site
• Private parking

Miscellaneous

• Wheelchair accessible
• Air conditioning
• Toilet with grab rails
• Designated smoking area
• Heating
• Facilities for disabled guests
• Emergency cord in bathroom
• Lift
• Non-smoking rooms
• Family rooms
• Allergy-free room

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Pool and Spa

• Outdoor pool (all year)
• Spa facilities
• Facial treatments
• Outdoor pool
• Sauna
• Fitness/spa locker rooms
• Steam room
• Manicure
• Fitness centre
• Swimming pool
• Hammam
• Spa lounge/relaxation area
• Spa and wellness centre
• Pedicure
• Sun loungers or beach chairs
• Spa/wellness packages
• Swimming Pool
• Massage
• Body treatments
• Sun umbrellas
• Fitness
• Pool bar
• Body scrub
• Fitness classes
• Shallow end
• Hot tub/Jacuzzi
• Body wrap
• Beauty Services
• Personal trainer

Safety & security

• CCTV in common areas
• CCTV outside property
• Fire extinguishers
• 24-hour security
• Security alarm
• Smoke alarms
• Safety deposit box

Safety features

• Process in place to check health of guests
• Face masks for guests available
• First aid kit available
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Access to health care professionals
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property

Services

• Internet services

Shops

• Minimarket on site
• Barber/beauty shop

Transportation

• Car hire
• Shuttle service
• Shuttle service (additional charge)